All fine, but breakfast voucher issue.

The King Room was spacious and modern. The bed was comfy, but it felt a bit firm for my taste. Everything was clean and beautifully decorated for the holidays. I loved the smooth bedding and ample amenities. The only downside was that the toilet had some issues during our stay. Overall, the room was really nice and well-equipped for our family trip!

I came, I saw, I reviewed

Elegantly decorated and clean, my stay exceeded expectations. The atmosphere was inviting, and the staff provided stellar service, especially at the front desk. Minor hiccups with breakfast options were overlooked by the overall excellence. Perfectly located near attractions and dining, I can't wait for another chance to explore this gem.

great parks and attractions within easy walking distance

During my stay, I loved the easy access to both Kirby Park and Mohegan Sun Arena, which made my weekend strolls truly enjoyable as I explored the vibrant surroundings, and the friendliness of the staff made each moment even better. The room was spacious and comfortable which is something I always appreciate when traveling solo.

I had a decent stay, especially enjoying the comfortable bed and the spacious room. However, the pool was smaller than expected based on the photos.

We had a great time visiting the nearby shopping center, with tons of great shops and restaurants just a quick drive away. The staff was accommodating, and our room was ready early so we could freshen up after our long trip before checking out the local scene.

My kids wished the pool area was bigger and cleaner.

A. Quiet rooms
B. Excellent amenities
C. Mobile check-in process

A. Inconsistent breakfast service
B. Occasional staff delays

This place suits me perfectly with free wi-fi, a great fitness center, and friendly staff. They helped me find directions on my first stay. I highly recommend it for a relaxing getaway.

Comfortable room with convenient amenities

My stay was quite pleasant due to the comfortable room and convenient location close to shops and dining options. The breakfast was made-to-order and had a great variety that I really enjoyed. However, the pool area could use better maintenance, as it felt less inviting than I hoped for.

Charming amenities steal the show, like a well-maintained fitness center and complimentary coffee in the lobby. Exceptional proximity to dining options makes grabbing a meal easy without much hassle.

Breakfast pricing feels steep at $14.95 for what amounts to a basic spread—other hotels include similar offerings at no extra charge. An elevator was out of commission during the stay, making things like lugging luggage a bit cumbersome. The room came with limited towels and only two paper coffee cups, which were not replenished, leading to some inconvenience. Toilet paper quality didn't meet expectations either, adding to the list of small annoyances.

Just a proper fit for strolling in Wilkes-Barre with fantastic value for money. The service was great, and they honored my request for a quiet hallway. Make sure to order down at breakfast for better portions.

The recent stay highlighted the hotel's convenient location and the newly renovated ambiance, contributing positively to the experience. However, the customer service was lacking. there was minimal staff presence, making it feel abandoned at times. Additionally, there were issues during the reservation process that added unnecessary stress, with management unable to accommodate changes. Despite the comfortable King Room, the overall management's response left much to be desired.

I stayed at Hilton Garden Inn Wilkes-Barre for one night and found the location perfect, right off the interstate. The room was clean and pleasant, providing a comfortable spot to rest. Staff kindness stood out. everyone was friendly and helpful. However, the air conditioner was noisy, making it hard to sleep. I faced trouble with the shower water pressure, which was disappointing after a long drive. The towels were thin and didn’t feel very soft. It’s a solid option for a quick stop but needs some updates to the amenities and facilities.